In part one of this four part series we talked about using social media as free, or low cost marketing. It’s a great way to get your message out there, but in order for it to work, it has to be the right message.
Tell your story
At Bearded Brothers we are constantly hearing, you have such a great story. That story is, “We’re just two brothers who are passionate about the outdoors, staying fit, and especially about healthy organic foods. We love that last one so much, we started an awesome snackfood company. Our bars are, raw, vegan, gluten and soy free, made with organic ingredients, and crafted in hot and sunny Austin, Texas. Oh, and everything else we make is pretty dang delicious, too.”
Make your story the focal point of your message to customers. People like to feel connected with the brands they support. That is largely why we went with the name, Bearded Brothers. Our wives were the geniuses that came up with the idea. I actually didn’t like it at first. But the more I thought about it the more I LOVED it. I realized it conveyed the family aspect of the business. It was a name that people could connect with, bearded or not.
This is the story we tell people all the time when they ask us how we got started. We tell it to media, we tell it to friends, and to buyers of grocery stores. We are literally just two average guys that were not satisfied with the current energy bars on the market, so we decided to solve that problem.
We also seek to make our social media content very relatable. We occasionally post photos of our family, and share about what we are doing on the weekend. We aren’t just a business; we are people and seek to connect with others. So, think small, and tell your story – keep it authentic.
Own your brand
I don’t mean own it in the sense of register a DBA or LLC. I mean don’t be ashamed of your brand and what you stand for. We are constantly getting grief about our “small” bars and the high price point, yet we have changed our price very little since we have started because we know the bars we are providing are superior to anything else on the market. When you buy our bars you are paying for 99-100% organic ingredients. Very few bars on the market can make that claim.
Bearded Brothers could easily make compromises and source half of our ingredients from non-organic sources that would still be non-GMO. But we have decided we want to support organic farming, see the industry grow, and eat organic foods ourselves. Thus, we don’t compromise; it’s part of who we are.
In some ways, you ARE your brand. Chris and I are both healthy minded individuals, so we practice what we preach. The Bearded Brothers brand embraces an active lifestyle and healthy eating, and we encourage others to do the same through our social media messages. Being real and genuine is part of who we are, and the brand is merely an extension of our real selves.
Regardless of what product or service you are offering it’s important to be genuine, to tell your story, and to be true to the reasons you started the business. People love authenticity, so let it show in how you engage with your customers. For part 3 of 4 I will talk about why you should think like a drug dealer when it comes to letting people try your product.